You can manage users and roles well if you have in-depth knowledge of the account manager. Hostonce delegate access is here to support our users for the same purpose as well as for anything else they need.
Account Manager: A Proper Breakdown!
This write-up is designed to inform you on what you can do with your account manager. It will dive into permissions within each role as well as actions users can perform when they use the account manager.
Table of contents
Account User and Roles
The account manager is added to assist users through specific permissions dependent on their role or user type. This setup is designed to ensure that users can access operations important for their duties while keeping a secure and organized structure of the account. The user types are:
Primary Contact
The role is special and can be assigned to one user per account. The Primary Account holds the responsibility for the whole account, established for making high-level decisions as the main point of communication.

Admin Contact
Administrative permissions will be allowed to users assigned as Admin Contacts. This is how they manage permissions and settings for other users and perform a variety of tasks. The said tasks are necessary for the account’s security and maintenance. There could be more than one Admin Contact within an account, based on the requirements and size of an organization.
Tech Contact
The Tech Contact emphasizes the technical aspects of the account management. These aspects include the implementation of technical configurations, troubleshooting technical issues, and management of API access. An account can have more than one Tech Contact to cover technical duties (just like Admin Contacts).
Here is a brief breakdown of the account roles and their access:
| Permissions | Primary | Admin | Tech |
| Primary Contact information and/or Edit Account Holder | Yes | No | No |
| Edit Account Payment Information | Yes | Yes | No |
| Add/Edit/Delete other user roles | Yes | Yes | No |
| Buy new products | Yes | Yes | No |
| Manage services and products | Yes | Yes | Yes |
| Renew services and products | Yes | Yes | Yes |
| Edit domains’ WHOIS Registrant contact information | Yes | No | No |
| EditTech user information and domains’ WHOIS Admin | Yes | Yes | Yes |
All of these roles are important for the seamless management of the account. All these tasks are divided based on expertise and authority level. It helps maintain a secure and efficient system. Visit the Hostonce knowledge base for further information.

“The Management of Your Dreams!”
Manage users and roles in Account Manager smoothly—rely on Hostonce for a seamless experience in a revolutionary way!
How to Add Users to Hostonce Account Manager?
“Hostonce add user” act is not difficult. The process to add technical and/or administrative users is:
- Log in to your Hostonce Manager Account.
- Go to the top right corner and select the Profile icon. The drop-down menu will show you a list of options: choose Accounts & Users.
- Go to the account you have to add a user to. Select the MANAGE button.
- Scroll down until you find the User Roles & Permissions section. Select the + ADD USER button.
- Enter the email address and name of the user of your choice. Assign them the role in your account. Lastly, click the INVITE button.
An invitation will be sent to the email address you just entered. They can set their own security questions, user ID, and password. Once the user accepts, you can find them on the Users & Roles page.
Management of Users and Roles in Account Manager
You can remove or edit users’ roles from the User Roles & Permissions page.
Select the EDIT button next to the user you want to make changes to.
Choose the role you want to assign to the user and select the SAVE button.
Similarly, if you want to remove a user from the account, visit the top right corner and select the DELETE icon. A confirmation pop-up will appear; click the DELETE button to work the magic.
The management of users and roles in the account manager is actually this easy. You can thank us for that!

Why is Hostonce Delegate Access Essential for You?
Imagine that you have to run and manage an online store. You need a web developer, a content writer, and a marketing specialist for their respective roles. Hostonce Delegate Access allows you to assign the web developer a suitable role for technical updates, to assign the content writer for uploading articles and blog posts, and to assign the marketing specialist a role for tracking analytics and updating promotions.
But what if you have to change roles midway? A smart approach is to set expiry dates for certain roles, more so if they are short-term projects. This way, whenever a project ends, access is revoked by default and potential security risks are eliminated. Hostonce users can enjoy smooth collaboration while keeping their sensitive data and websites safe as they combine regular permission reviews with role-based access.
So, what are you waiting for? Get the Hostonce delegate access and use Hostonce account login to achieve wonders of a seamless experience.
Conclusion
Effective management of users and roles in your account manager is super crucial. Hostonce delegate access helps you to define every role’s permissions and responsibilities. The entire purpose of an account manager is to make sure that all needs for access are met. Once you follow the aforementioned guidelines, you will have all users perform their responsibilities securely and effectively.
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Frequently Asked Questions
Is the number of delegates limited?
Hostonce allows multiple delegates for sure, but the limits vary by your subscription plan.
Can delegates access billing information?
Only users with the Admin role can manage and view billing details.
Are the delegates’ actions visible?
Definitely. Hostonce allows the option of activity logs to monitor user actions and track changes.
What if a delegate loses their password?
It is no issue. They can always use the “Forgot Password” option to change their password, just like we recover passwords from any other website.