Explore our hosting plans and current offers

Public Offer Agreement

This Public Offer forms part of the HostOnce Terms and Conditions. Please read it before accepting the terms during registration or placing an order.

Last Revised: 2 October 2026

HostOnce is operated by Hostonce LLC, a limited liability company organized under the laws of Wyoming, United States. Our company mailing address is 30 N Gould St Ste R, Sheridan, WY 82801, United States. This Public Offer applies to individuals and legal entities who order HostOnce services, including hosting and virtual or dedicated servers. It forms part of the HostOnce Terms and Conditions. Applicable privacy and consumer-protection laws continue to apply. The offer is accepted when a customer registers or orders services on https://hostonce.com/ and accepts the applicable terms.

Terms and Definitions

  • "HostOnce" refers to Hostonce LLC, a limited liability company organized under the laws of Wyoming, United States.
  • "Customer" refers to any individual or entity who enters into a contractual agreement with HostOnce for the provision of data hosting services.
  • "Services" means the HostOnce products, resources and features included in the Customer's accepted order. Backups, management, licenses and add-ons are included only where specified in that order or its service description.
  • "Hosting" means the server resources and related software provided for storing and serving a Customer's websites, applications or data.
  • "Account" refers to the unique user account created by the Customer upon registration with HostOnce's platform, which enables access to the Services.
  • "User" refers to any individual authorized by the Customer to access and utilize the Services under the Customer's Account.
  • "Data" refers to any digital information, files, documents, or content uploaded, stored, or processed through the Services by the Customer or User.
  • "Profile" refers to a set of information about the Customer, which is provided by him/her, and contains the information necessary for his/her identification, authorization, and accounting;
  • "Control panel" refers to the web interface and software interface (API), through which the Customer manages domains, profiles, websites, and mailboxes, as well as where it's possible to view information about the payment and period of Services. Access to the Services Control panel is provided via authentication.
  • "DNS" Server refers to the application designed to respond to DNS queries for the corresponding Protocol, and change domain names into IP addresses.
  • "Content Delivery Network (CDN)" means a distributed network for delivering content. A CDN is included only if expressly stated in the purchased plan.
  • "Virtual Private Server (VPS)" means a virtual server with the resource allocation specified in the selected plan.
  • "Platform" refers to the web-based interface, software, and infrastructure provided by HostOnce for the utilization of the Services.
  • "Usage Data" refers to the information collected by the HostOnce about the Customer's and User's interactions with the Services, including but not limited to log files, IP addresses, device information, and browsing activity.
  • "Confidential Information" refers to any non-public, proprietary, or sensitive information disclosed by either party to the other, whether in written, verbal, or electronic form and marked as confidential or reasonably understood to be confidential.
  • "Intellectual Property" refers to all patents, trademarks, copyrights, trade secrets, and any other proprietary rights owned by HostOnce or its licensors in connection with the Services or the Platform.
  • "Force Majeure" refers to any event or circumstance beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, strikes, riots, wars, governmental actions, or Internet outages.
  • "Term" refers to the duration of the contractual agreement between the Customer and HostOnce, starting from the effective date of the contract.
  • "Termination" refers to the conclusion or cancellation of the contractual agreement between the Customer and the HostOnce before the expiration of the Term.
  • "Cost of services (tariff)" refers to the payment, the amount of which is set by the HostOnce for the provision of a certain amount of services to the Customer for access to the service.
  • "Data Backup and Recovery" refers to the process of creating duplicate copies of Data and implementing mechanisms to restore the Data in case of accidental loss, deletion, or corruption.
  • "Data Security" refers to the practices, procedures, and measures employed by the HostOnce to protect the Data from unauthorized access, disclosure, alteration, or destruction.

"Acceptable Use Policy (AUP)" refers to the guidelines and restrictions set forth by the HostOnce regarding the proper and lawful use of the Services and the Platform.

General Provisions

  • HostOnce's current catalogue covers the services below. This Contract covers only the products and features included in the Customer's accepted order, subject to availability:
    • Shared Web Hosting: Hosting for websites on shared infrastructure.
    • WordPress Hosting: Hosting plans for WordPress websites.
    • VPS Hosting: Virtual private servers with the resources specified in the selected plan.
    • VDS Hosting: Virtual dedicated server plans for projects requiring dedicated resource allocations.
    • Windows Hosting: Windows-based server hosting; the plan and order specify the operating system, access and licensing.
    • Dedicated Servers: Dedicated server hardware with the configuration specified in the order.
    • Domain Registration: Domain registration through registrar partners, subject to availability and registry rules.
    • Domain Transfer: Transfers of eligible domain names, subject to registrar and registry requirements.
    • SSL Certificates: Certificates for supported domains, subject to the relevant validation requirements.
    • Website Migration: Website migration assistance within the agreed scope and compatibility requirements.
    • HovexBuilder: AI-assisted website creation and publishing tools.
    • Stackbase: Tools for deploying and managing applications on supported infrastructure.
    • HovaAI: AI-assisted hosting guidance and management features, including HovaAI Advisor.
  • To use the Services, the Customer must register on the HostOnce website by providing an email address, full name and password. HostOnce sends an activation link to the supplied email address. After confirming the email address, the Customer can access the account and select a service plan. Services are provided on a paid or free basis according to the selected plan.
  • Registered Customers may use a trial period if their selected plan offers one. Using a trial does not prevent the Customer from purchasing paid Services.
  • This Contract continues until either Party terminates it in accordance with its terms.
  • Changes to this Contract follow the Amendments and Revisions section of the Terms and Conditions, including its notice requirements and customer protections.
  • This Contract is binding on both the Customer and HostOnce. The Customer must read its terms before using the Services.
  • A Customer who does not accept a proposed change may cancel the affected Service as described in the Terms and Conditions. Existing refund rights and mandatory consumer protections remain applicable.

Rights and Obligations of the Parties

  • Customer Obligations:
    • Payment: The Customer shall make timely payment of all fees and charges associated with the hosting services as specified by HostOnce.
    • Compliance: The Customer shall comply with all applicable laws, regulations, and industry standards related to the use, storage, and transmission of data through HostOnce's hosting services.
    • Accuracy and Legality of Data: The Customer warrants that all data uploaded, stored, or transmitted through HostOnce's servers is accurate, legal, and does not infringe upon any intellectual property rights or violate any third-party rights.
    • Prohibited Content: The Customer shall not upload, store, or transmit any content that is illegal, harmful, defamatory, obscene, or infringing upon the rights of others. The Customer shall also refrain from engaging in any activities that may disrupt or compromise the security, stability, or performance of HostOnce's servers.
    • Cooperation: The Customer shall cooperate with HostOnce by promptly providing any necessary information, materials, or access required to facilitate the provision of hosting services and to resolve any technical issues or concerns.
  • HostOnce Obligations:
    • Service Provision: HostOnce shall provide the hosting services in a professional and competent manner, using reasonable skill and care. The HostOnce shall make reasonable efforts to ensure the availability, reliability, and security of its servers.
    • Security Measures: HostOnce will use reasonable technical and organizational safeguards appropriate to the service. Customers remain responsible for their credentials, applications, permissions and configurations except where the accepted order expressly includes management of those tasks. No service is completely immune from security incidents.
    • Technical Support: HostOnce shall provide technical support to the Customer 24/7 through various communication channels, such as email, live chat, or a dedicated support ticket system. The HostOnce will make reasonable efforts to promptly address and resolve any technical issues or concerns raised by the Customer.
    • Data Backup: Backup availability, frequency, retention and restoration are governed by the purchased plan, order and any applicable service-level agreement. Where a backup service is included, HostOnce will provide it as described and make reasonable efforts to restore data from an available backup. Customers should also maintain independent backups.
  • Joint Obligations:
    • Confidentiality: Both Parties shall maintain the confidentiality of any proprietary, sensitive, or confidential information disclosed during the term of this agreement. This includes, but is not limited to, trade secrets, business strategies, customer data, and technical specifications. The Parties shall not disclose such information to any third party without the written consent of the disclosing Party, unless required by law.
    • Cooperation: The Parties shall cooperate in good faith and work collaboratively to address any issues, resolve disputes, and optimize the performance of the hosting services. This includes sharing relevant information, promptly responding to inquiries or requests, and actively participating in troubleshooting processes when necessary.
  • Limitation of Liability:
    • The Parties acknowledge and agree that HostOnce's liability for any claims, damages, or losses arising out of or in connection with this agreement shall be limited as specified in the "Limitation of Liability" clause of the Contract.
  • Governing Law and Jurisdiction:
    • The Governing Law, Dispute Resolution and Jurisdiction sections of the HostOnce Terms and Conditions apply to this Public Offer, including their protections for mandatory consumer rights.
  • The HostOnce has the right:

    to end paid Services when the purchased term expires, and to terminate, restrict or modify Services in the following circumstances:

    • failure to pay an outstanding invoice within one month, subject to any service-specific suspension terms;
    • provision by the Customer of inaccurate or incorrect personal data or failure to provide such data at the HostOnce's request;
    • the lack of response of the Customer on the HostOnce's request on the verification of the Customer within 24 (twenty-four) hours of receipt of such request from the Customer;
    • using the services for carrying out illegal activities or activities that create obstacles to provide services to other customers.
    • at the request of law enforcement agencies, copyright holders or other complainants;
    • HostOnce may take proportionate protective action to address a security threat or harmful workload under the Terms and Conditions. This does not authorize an unannounced price increase; changes to fees follow the applicable notice and renewal rules.
    • If the Customer needs more hardware capacity or other resources than the ordered Service provides, HostOnce may offer a different service plan;
  • The Customer has the right:
    • to receive Services from HostOnce in accordance with this Contract.
    • to receive information from HostOnce about the Services and additional paid options.
    • to get advice and assistance from experts if necessary.
    • to contact HostOnce with complaints or suggestions about service quality.
    • The Customer retains all rights and remedies that cannot be excluded under applicable law. A complaint or lawful exercise of those rights is not itself a breach of this agreement.

Cost of Services and Order of Their Payment

  • Cost of Services:
    • Fees and Charges: The Customer agrees to pay HostOnce the fees and charges associated with the selected hosting services as specified in the pricing and billing terms provided by HostOnce. The fees may include but are not limited to recurring subscription fees, setup fees, data transfer fees, and any additional services requested by the Customer.
    • Price Modifications: HostOnce reserves the right to modify its pricing structure and fees upon providing the Customer with reasonable notice, which may be in the form of an email notification or an update on the HostOnce website. Any price modifications will only apply to future billing cycles, and the Customer will have the option to terminate the services if they do not agree to the modified pricing.
  • Payment Terms:
    • Payment Schedule: The Customer shall make payments to HostOnce according to the agreed-upon billing cycle, which may be monthly, quarterly, annually, or as otherwise specified. The initial payment is due upon the activation of the hosting services, and subsequent payments are due on the agreed-upon due dates.
    • Payment Methods: Available payment methods are those displayed at checkout for the Customer's order, currency and location. The Customer must provide accurate, valid and current payment information.
    • Late Payments: In the event of late payment, HostOnce will not charge the Customer interest or penalties on the outstanding amount. Furthermore, HostOnce reserves the right to suspend or terminate the hosting services if payment is not received within a specified grace period.
  • Taxes:
    • The Customer is responsible for all applicable taxes, duties, and similar charges imposed by any governmental authority arising from or related to the services provided under this agreement. The Customer shall pay such taxes in addition to the fees and charges specified by HostOnce.
  • Order of Payment:
    • Priority of Payments: Any payments made by the Customer shall be applied first towards outstanding amounts that are past due and then towards current fees and charges for the hosting services. No late-payment interest or penalties are charged, as stated above.
    • Suspension for Non-Payment: If the Customer fails to make the required payment within the specified grace period, HostOnce reserves the right to suspend or restrict access to the hosting services until payment is received in full. The HostOnce shall have no liability for any damages or losses resulting from such suspension or restriction.
    • The Customer must pay through the billing section of the Control Panel, an available secure payment service, a bank transfer to HostOnce or its authorized payment processor, or another lawful payment method agreed by both Parties.

Force Majeure

  • Definition: Force Majeure refers to any event or circumstance beyond the reasonable control of HostOnce or the Customer, which makes the performance of obligations under this agreement impracticable or impossible.
  • Force Majeure Event: The Parties acknowledge that Force Majeure events may include, but are not limited to, acts of God, natural disasters, war, terrorism, riots, strikes, labor disputes, government actions, power outages, network or server failures, internet disruptions, epidemics, pandemics, or any other unforeseen or unavoidable events.
  • Notice and Effects of Force Majeure:
    • Notice: In the event that either Party is unable to perform its obligations due to a Force Majeure event, that Party shall promptly notify the other Party in writing, 7 days from the date of occurrence of such circumstances providing details of the event and its anticipated impact on the performance of the agreement.
    • Mitigation: The Party affected by the Force Majeure event shall take reasonable steps to mitigate the effects of the event and resume the performance of its obligations as soon as practicable.
    • Extension of Time: The occurrence of a Force Majeure event shall extend the time for the affected Party's performance of its obligations under this agreement by a period reasonably necessary to overcome the impact of the Force Majeure event. However, the affected Party shall not be excused from its obligations entirely unless the Force Majeure event significantly and permanently prevents the performance of those obligations.
  • Allocation of Risk: Neither Party shall be held liable for any failure or delay in the performance of its obligations to the extent that such failure or delay is due to a Force Majeure event. However, the Party affected by the Force Majeure event shall make reasonable efforts to resume the performance of its obligations once the event is resolved.
  • Termination: If a Force Majeure event continues for an extended period, typically exceeding 30 days from the date of the notice, either Party may terminate this agreement by providing written notice to the other Party. In such a case, the Parties shall settle any outstanding obligations or fees based on the services provided prior to the Force Majeure event.
  • No Breach: The occurrence of a Force Majeure event shall not constitute a breach of this agreement, and neither Party shall be entitled to claim damages, indemnification, or other remedies for any losses or damages incurred as a result of the event.
  • Notice of Resumption: Once the Force Majeure event has ended and the affected Party is able to resume the performance of its obligations, that Party shall promptly notify the other Party in writing.

Responsibility of Parties

  • The HostOnce shall not guarantee absolute uninterrupted or error-free Services and shall not guarantee that the offered software or any other materials do not contain system errors. The HostOnce shall make all reasonable efforts and measures to prevent this.
  • Liability for service interruptions, security incidents, lost data or other loss is governed by the Limitation of Liability section of the Terms and Conditions. This Public Offer does not create a broader exclusion or remove liability or customer remedies that cannot be excluded by law.
  • The HostOnce shall perform only technical functions and not acquire any rights to the relevant domain names and websites and shall not be responsible for the placement of any materials by the Customer on its hosting.
  • All disputes arising out of or related to this Contract shall be settled by the pre-defined and agreed upon dispute resolution terms between the Parties.
  • The Customer shall be fully responsible for the preservation of his/her password and for any losses that may arise due to unauthorized use of it.

The Term of the Contract, the Procedure for Its Amendment, and Termination

  • Term of the Contract:
    • Initial Term: This agreement shall commence on the date of acceptance by the Customer and shall continue for an initial term as specified in the service agreement or order confirmation.
    • Renewal: Automatic renewal and cancellation follow the Automatic Renewal section of the HostOnce Terms and Conditions. Disable automatic renewal or submit a cancellation request before the renewal date shown in your account. Domain services remain subject to the separate renewal-charge deadlines in the Registration Agreement.
  • Procedure for Amendment:
    • Amendment Process: Updates to these standard terms follow the Amendments and Revisions section of the Terms and Conditions. A separately negotiated change to an individual order must be confirmed in writing by both parties.
    • Notice of Amendment: Notices of material changes will identify the change and its effective date as required by the Terms and Conditions and applicable law. Existing contractual and mandatory refund rights are preserved.
  • Termination:
    • Termination for Convenience: The HostOnce may terminate this agreement without cause by providing written notice to the customer within the notice period specified in the service agreement or order confirmation. The termination shall be effective upon the expiration of the notice period.
    • Termination for Cause: The HostOnce may terminate this agreement immediately, without prior notice, in the event of a material breach by the customer, including but not limited to non-payment, violation of applicable laws or regulations, or violation of the terms and conditions outlined in this agreement or in the terms and service agreements of the HostOnce.
    • Termination for Insolvency: The HostOnce may terminate this agreement immediately, without prior notice, in the event that the customer becomes insolvent, files for bankruptcy, or is unable to meet its financial obligations.
    • Consequences of Termination: Upon termination of this agreement, the Customer shall cease using the hosting services, and HostOnce shall have no further obligation to provide the services. The Customer shall settle any outstanding fees or charges incurred up to the effective date of termination. Any provisions that, by their nature, should survive termination, including but not limited to confidentiality, indemnification, and limitation of liability, shall remain in effect.

Severability

  • If any provision of these terms and service agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed to be replaced by a valid and enforceable provision that achieves the same economic and practical effect as the original provision, to the extent possible under applicable law.
  • Any waiver or failure to enforce any provision of these terms and service agreement shall not be deemed a waiver of any other provision or right, and shall not affect the validity or enforceability of the remaining provisions or rights.
  • This Public Offer forms part of the HostOnce Terms and Conditions. The order of priority, governing law and dispute procedures stated there apply; nothing in this Public Offer removes mandatory consumer rights.

For more info, you can contact us at [email protected]