Non-Public Registration Data (NPRD) Disclosure Policy

Applies To: All domain names registered with Hostonce

This Non-Public Registration Data (NPRD) Disclosure Policy outlines Hostonce's procedures for managing requests to access non-public domain registration data, including data redacted from WHOIS records in compliance with data protection regulations (e.g., GDPR).

Hostonce is committed to protecting the privacy of its registrants while balancing the legitimate interests of third parties, including law enforcement, intellectual property holders, and cybersecurity professionals.

What is Non-Public Registration Data (NPRD)?

NPRD includes personal information of domain registrants that is not publicly visible in WHOIS records, such as:

Full name
Email address
Phone number
Physical address
Organization details (if applicable)

How to Request NPRD

To request access to NPRD, submit a formal request to:

[email protected]
www.hostonce.com

Your request must include:

The specific domain name(s) in question
The reason for the request
Legal basis or legitimate interest for accessing the data
Supporting documentation (e.g., trademark certificate, court order, law enforcement ID)
Your full name, organization, and contact details

Hostonce reserves the right to verify the identity and legitimacy of the requester.

Who Can Request NPRD?

NPRD requests may be considered from the following parties:

Law enforcement agencies with jurisdiction
Legal representatives with evidence of a dispute or claim
Intellectual property rights holders investigating potential infringement
Cybersecurity researchers or investigators addressing abuse (e.g., phishing, malware)
Other parties demonstrating a legitimate interest and lawful basis under applicable regulations

How Hostonce Evaluates Requests

Each request is reviewed manually to ensure:

It complies with applicable laws (e.g., GDPR, local privacy regulations)
It demonstrates a legitimate interest under Article 6 of the GDPR or other relevant legal standards
The scope of requested data is proportionate and limited
Disclosure is necessary and cannot be achieved by other means

Hostonce may request additional information before making a determination.

Disclosure Outcomes

Following review, Hostonce may:

Approve the request and disclose the relevant NPRD
Deny the request, citing insufficient legal basis or conflict with data protection laws
Request more information from the requester to clarify or validate the claim

Hostonce aims to respond within 15 business days, though complex or legal cases may take longer.

How Long We Keep Your Data

We keep registration data for as long as:

Your domain is active
ICANN requires us to keep records
Applicable laws require data retention (varies by region)

After that, data is securely deleted or anonymised.

Law Enforcement Requests

Requests from law enforcement are given priority and may be expedited. Law enforcement agencies should include:

A formal request on official letterhead
Investigating officer's name and contact details
Case reference number
Applicable legal authority or jurisdiction

Emergency disclosure requests should be sent to: [email protected] (Monitored 24/7)

Registrant Notification

Unless prohibited by law, Hostonce will notify the domain registrant when their NPRD is requested and may be disclosed. Registrants may have the opportunity to object, depending on the legal context of the request.

Data Protection and Confidentiality

All NPRD disclosed is treated as confidential and shared only for the specific purpose outlined in the request. Requesters are prohibited from redistributing disclosed data or using it for unrelated purposes.

Questions or Complaints

If you have questions about this policy or believe your data was improperly accessed, please contact: [email protected].

Policy Updates

Hostonce may update this policy from time to time to reflect changes in legal or operational requirements. Updates will be published at www.hostonce.com and take effect upon posting.